Refund policy
Return and Refund Policy
Last updated: April 10, 2025
Thank you for shopping at Coverology.
Due to the nature of our products and in accordance with food safety and hygiene regulations, we are unable to accept returns. For further details, please refer to the information provided below.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have defined meanings under the conditions below, whether used in singular or plural.
Definitions
- You means the individual accessing or using the Service, or the company/legal entity on behalf of which such individual is accessing or using the Service.
- Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Coverology Inc., 7904 E Chaparral Road #A110, Scottsdale, AZ 85250 Box #179.
- Website refers to coverology.com.
- Goods refer to the items offered for sale on our Website.
- Orders refer to your request to purchase Goods from us.
No Returns
Due to the nature of our products, returns are not accepted.
Our concealer + treatment products are considered ingestible or topical and are therefore non-returnable under food safety and hygiene regulations—even if unopened.
Damaged or Defective Items
We’re committed to delivering quality. If your order arrives damaged or defective, we’re happy to help with a refund or replacement.
To request support, please contact us within 30 days of delivery and include a photo of the item and the issue via:
- Email: contact@coverology.com
- Contact Form: https://coverology.com/contact
Gifts
If your item was a gift and arrives damaged, the same policy applies. Please reach out with a photo and proof of purchase so we can make it right.
Questions?
We’re always here to help. Reach out to us anytime:
📧 support@coverology.com
💬 https://coverology.com/contact